At bigfestival.in, we strive to deliver Diwali crackers to your doorstep across India, while adhering to local regulations.

Serviceable Areas
We accept orders from all states across India, except cities where crackers are banned.

Delivery Charges
Our delivery charges are calculated based on:
1. Shipping location
2. Order value

To ensure customer satisfaction, our shipping charges range from ₹300/-

Minimum Order Value
To ensure timely and efficient delivery, we have implemented the following minimum order values:
- Tamil Nadu, Pondicherry, Kerala, Karnataka: ₹2,000/-
- Rest of India (all other states and cities): ₹4,000/-

Estimated Delivery Time
We strive to deliver your orders promptly:
- Tamil Nadu, Pondicherry, Kerala, Karnataka: 5 business days (maximum)
- Andhra Pradesh, Telangana, Maharashtra: 5-7 business days
- Rest of India: 9 business days (maximum)

Business Days:
Monday to Saturday (excluding public holidays)

Tracking Your Order
You will receive updates on your order status via email/SMS/WhasApp.

Contact Us
For shipping-related queries, please:

WhatsApp: +91 6379 28 0069
Email: support@bigfestival.in
Phone: +91 6379 28 0069]

Important Notes
- Orders below the minimum value will not be processed.
- Delivery charges are non-refundable.
- We reserve the right to modify shipping charges and minimum order values without prior notice.

Thank you for shopping with bigfestival.in!

Flexible Delivery Options
At bigfestival.in, we understand that some customers may want to delay their shipment delivery for various reasons, such as:

- Preventing early bursting of crackers by curious children
- Ensuring safety by not storing crackers at home for extended periods

To address these concerns, we offer Convenient Day Delivery options. During checkout, customers can:

1. Select their preferred delivery date to avoid early receipt of crackers.
2. Confirm their desired delivery time by:
- Entering instructions in the "Order Notes" section on the checkout page.
- Contacting our support team directly.

How to Schedule Your Delivery
1. Proceed to checkout.
2. Select your preferred delivery date from the available options.
3. Enter delivery time instructions in the "Order Notes" section.
4. Alternatively, call our support team to confirm your delivery schedule.

By providing flexible delivery options, we ensure that our customers receive their Diwali crackers at a convenient time, aligning with their safety and parental concerns.

Support Contact
For assistance with scheduling your delivery:

WhatsApp: +91 6379 28 0069
Email: sales@bigfestival.in or support@bigfestival.in
Phone: +91 6379 28 0069

Consignment will be shipped ONLY to the address confirmed while placing the order.
Maximum 2 attempts will be made for delivery. If you are not available to receive the parcel after 2 attempts, the order will be given to your neighbor upon your confirmation.
The shipping information will be updated to you thru SMS. Please write to us support@bigfestival.in for any further clarifications. Thanks for shopping with bigfestival.in