Frequently asked questions

Why bigfestival.in?

Your trusted top brands of crackers are now online as bigfestival.in. Just buy all your favorite crackers like Sparklers, Ground Wheels, Flower Pots, Spin Wheels, Rockets, Fancy crackers and lots more at a reasonable price in a few clicks. Place the order at bigfestival.in and stay cool and relaxed at home, we will deliver the crackers at your doorstep.

How to place an order?

Build your cart by choosing the crackers of your wish from the wide range of firework collections and also select the number of items in each product.

How are the orders delivered?

Our dedicated and well-trained delivery team will deliver the ordered crackers safely on time. The crackers are securely packed in waterproof packs, so the crackers will reach the customer with assured quality.

Do I get any discount from the listed price?

bigfestival.in is the direct factory outlet of reputed brands. We have offered the best possible price for all superior quality crackers on the website.

Would there be any delay in order delivery?

There will be no delay in order delivery; customers will be informed prior in case of any delay.

Will you accept orders from all states?

Please note that, in compliance with Supreme Court guidelines, we are permitted to accept online enquiries. However, we strictly adhere to local regulations regarding firecracker sales. We do not sell crackers in areas where they are prohibited. For all other locations, we welcome your enquiries. If you have any questions or need further information, please feel free to contact our sales team.

When will I get my ordered crackers?

Delivery Timeline for Crackers:

- Tamil Nadu, Puducherry, Karnataka, Andhra Pradesh, and Telangana: 4-5 days
- Maharashtra and Madhya Pradesh: 6-7 days
- Rest of India: 9-10 days

Please note that the delivery timeline may vary depending on your location.

How can I pay?

bigfestival.in offers a range of convenient payment options, including:

- Credit Card
- Debit Card
- Net Banking
- UPI

Once your payment is successfully processed, your order will be confirmed and you will receive notifications via:

- SMS
- Email

Ensure a seamless and secure checkout experience with us!

Is bigfestival.in payment mode safe?

Our payment gateway is absolutely secured with advanced encryption technology and the customer details stored in our website will be kept confidential.

Will there be any additional charges?

No hidden charges will be collected apart from the price displayed on the products.

Is it possible to cancel the order?

No, since we are processing the order in a single day, Cancellation is not allowed.

Still have questions? contact us.

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